We love hearing stories of your epic adventures, and greatly appreciate your feedback about our fire starter products. If you have questions, comments, concerns, suggestions, or just want to tell us something nice, feel free to drop us a line!
Alaska Paracord Designs 727 O Street #1 Anchorage, AK 99501
Our Commitment to Customer Satisfaction
We are on a mission to produce the highest quality firestarter survival gear. It is thanks to feedback from customers like you that we will continue to tweak and refine our products.
If you ever need to use your Alaska Paracord product in a true survival situation, contact us with your story and we will send you a new one. We would like to use your story of survival, but will leave out any personally identifiable information to protect privacy.
If you'd like to exchange an item, please send an email to firstname.lastname@example.org with your order number included.
Upon receiving your package, we will mail an exchange item within three business days and you will receive its tracking number by email. If an item is returned, we will issue a full refund within three days of receiving and will email you a notification.
If you have any questions do not hesitate to contact us by email or phone. We're grateful to have you as a customer!